NYC Pro Home Care respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our business, submitting a form, or communicating with us by phone, email, or text message.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Your name
- Telephone number
- Email address
- Mailing address
- Information submitted through website forms
- Information provided when requesting services or support
- Communication preferences
- Any other information you choose to provide
We may also automatically collect limited technical information when you visit our website, such as your browser type, device type, Internet Protocol address, pages visited, and general website usage information.
2. How We Use Your Information
We may use your personal information to:
- Respond to inquiries and service requests
- Provide information about our services
- Schedule appointments or consultations
- Communicate service-related updates
- Send text messages or emails that you have agreed to receive
- Process transactions or maintain business records
- Improve our website, services, and customer experience
- Comply with legal, regulatory, or contractual requirements
- Protect against fraud, misuse, or security threats
3. No Sale or Sharing for Marketing Purposes
NYC Pro Home Care does not sell, rent, trade, or share your personal information with third parties for their own marketing or promotional purposes.
Personal information, including mobile telephone numbers, email addresses, and messaging consent information, will not be shared or sold to third parties or affiliates for marketing purposes.
We may disclose information only to service providers that help us operate our business, such as website hosting providers, communications platforms, payment processors, or information technology vendors. These providers may use the information only to perform services on our behalf and are required to protect it.
We may also disclose information when required by law, court order, regulatory authority, or when reasonably necessary to protect our rights, property, customers, employees, or the public.
4. Text Messaging and Mobile Information
When you provide your mobile number and consent to receive text messages, we may send you messages related to inquiries, appointments, services, account updates, reminders, or other communications you requested.
Mobile information, text-message opt-in data, and consent records will not be sold or shared with third parties or affiliates for marketing or promotional purposes.
Message and data rates may apply. Message frequency may vary. You may opt-out at any time by replying STOP. You may reply HELP for assistance.
Opt-In Consent: By providing your mobile phone number through our website, forms, or other communications and affirmatively selecting the applicable consent checkbox or otherwise expressly agreeing to receive text messages, you consent to receive SMS communications from NYC Pro Home Care regarding inquiries, appointments, services, account updates, reminders, and other requested communications. Your consent is voluntary, is not a condition of purchasing any goods or services, and may be withdrawn at any time by replying STOP or contacting us directly.
Consent to receive text messages is not a condition of purchasing any goods or services.
5. Cookies and Website Technologies
Our website may use cookies or similar technologies to support website functionality, understand website traffic, improve performance, and remember user preferences.
You may adjust your browser settings to block or delete cookies. Disabling cookies may affect certain website features.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain required business records, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Choices
You may contact us to:
- Request access to the personal information we maintain about you
- Request correction or deletion of your information
- Update your communication preferences
- Withdraw consent for optional communications
- Ask questions about how your information is used
Certain information may need to be retained when required by law or for legitimate business and compliance purposes.
9. Third-Party Websites and Social Media
Our website or social media pages may include links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third parties.
When this Privacy Policy is posted or pinned on a social media page, it applies only to information collected directly by [Company Name]. Information collected by the social media platform is governed by that platform’s own privacy policy and terms.
10. Children’s Privacy
Our website and services are not intended to collect personal information directly from children without the authorization of a parent or legal guardian.
If you believe a child has submitted personal information without appropriate authorization, please contact us so that we can review and address the matter.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any revised version will be posted on our website or made available through the applicable social media page with an updated “Last Updated” date.
12. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, contact:
NYC Pro Home Care
1733 Sheepshead Bay Rd, Ste. 29, Brooklyn, NY 11235
Phone: 516-855-5660